0 Client-Centered Attitude in Schools

Posted by Atsumori. Category:

At elementary school our clients are the students and their families.

Success depends on having a client centered attitude.

Are the schedules and structures in schools organized to serve our "clients" well?

What does it mean to serve families and students well at elementary school?

As I begin to think about this with greater detail, I offer the following list:

• Communicate focus, rationale, current efforts, and future events and focus regularly.
• Provide feedback consistently, feedback that families and children can understand and use to develop student learning.
• Have an open door policy for family members, and be prepared to answer students' and family questions regularly.
• Find out what students' and families' needs are, and respond to those needs. Survey often.
• Make all learning transparent and accessible to family members and students.

What else would you add to this list?  How will you alter your schedule to better meet students' and family needs? How can school systems re-look and revise the learning day to better meet the needs of students and their families?

This is an integral component of schools today, a component that will help us to build learning success. For me it means building in more time each week for targeted feedback related to student learning by reviewing and correcting student work. It also means meeting with students regularly in one-to-one meetings and with small groups. What does that mean for you?

Thanks in advance for adding your thoughts as we build client centered learning communities in our classrooms and schools. 

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