Knowledge management in a company is currently in a very important sense. Why only now? Before we get to know the name of his management technology in a sense more important than anything. Why knowledge management is now more important? Knowledge management here is extensive, which will also covers technology management.
So in that context, now increasingly forced to make a requirement for any organization or company to build what is called knowledge management. A company with the state of today's increasingly fierce competition, where every company not only has the same product. However, it requires an innovation. Innovation here is taken from some of the knowledge, the experiences of history that never existed in the company which would require the development of innovations that make the business better.
Knowledge management itself was born because of the competitiveness and innovation that is being faced by the organization or company that has already passed. Everything in the company's business paradigm shift that has put the knowledge as a central issue of organizational performance. At present, a good competitiveness in the business life when having a good innovation continuously. Where innovation capability is determined by how much the organization has a reserve of knowledge, ability to learn, and how active the new innovation.
The importance of knowledge management, how the company has a good knowledge, own a distinctive knowledge (organization-specific knowledge) into a competition which will then build a brand image of the company. Because it is to achieve the maximum in existing business competition by using continuous knowledge management, which will synthesize new knowledge to create a business that will be used to support existing business in the company.
Another thing that is important in the development of knowledge management, which will feel how important it is, examples of resignation of an employee who holds most of the processes in the company and requires knowledge. this as an example of how important it knowledge management in a company.
3 main stages in the cycle of integrated knowledge management are:
1. Capture / create knowledge.
2. Divide and spread the knowledge.
3. And application of the knowledge acquired.
Capturing knowledge within an organization is not purely about technology.
In fact, many companies find that IT only plays a small part in ensuring that information is available to those who need it. Approaches are required depending on the type of business, culture, and the way in which people solve problems.
Capturing knowledge is not purely mechanistic "add-on" as it related to the organization, discovery, and integration of knowledge into the "factory" of the organization. Knowledge should be captured and codified so that could be part of the organization's existing knowledge base. Every organization has a history, which provides a background to the growth and evolution of the organization.
Each organization also has a memory. Embodiment of organizational memory is the experience of its employees, combined with the data stored tangible and knowledge within the organization (Walsh and Ungson, 1991).
Competitive advantage gained by making individual knowledge available within the organization, turning it into a knowledge organization. Full utilization of the knowledge potential of the organization along with individual skills, competencies, ideas, innovations and ideas will enable the company to compete effectively in the future. Knowledge management is the process of capturing tacit knowledge and expertise of individuals within the organization and make it available to every person who needs it. Capturing explicit knowledge is a systematic approach to capturing, organizing and refining the information makes the information easy to find, facilitate learning and problem solving. Once the knowledge is converted into explicit form, then this needs to be organized in a structured document for multipurpose.
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